For 48 years of excellence, we have pursued operational credibility by strengthening our BPO services. Thus, we believe that we can empower your business processes to develop and help strengthen your bases.
In our current business environment, most business enterprises are working on fortifying their power to fight competitors by focusing their efforts on core businesses. By relying on us and our experience and excellent track record, we can help actualize reduction in your operational costs. We will use our expertise on Business Process Outsourcing (BPO) and take over your non-core business for you, so you do not need to worry about it and focus on what you need to.
transcosmos’ BPO services perform intensive investigation for the tasks of all of the applicable divisions in your company (e.g. General Affairs, Accounting, Human Resources, IT Systems, Design, and Development) and analyse, identify and clarify all issues in order to achieve the best scenario for you.
Moreover, transcosmos’ BPO services will also help you advance and update your business processes after identifying job redundancies and improve them by integrating, aggregating or terminating them to finally standardize the tasks that are relied on individual efforts. We will also review the operational work flow and empower automation by using our state-of-the-art IT tools.
By designing the most suitable operational system for you, to which we will also transform to be flexible and adaptable to the high-low production cycle and by implementing employee education, training and follow-up systems, we are sure we can contribute to your success. In addition, we will fully utilize our near-shore/off-shore capabilities in order to fulfil two important objectives: Improve quality and reduce operational costs. Both at the same time!
As a leading BPO provider corporation, transcosmos is committed to deliver growth on your profitability by making the best use of our vast know-how and proven business expertise