transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary received the “Call Center Outsourcing Solutions Award” at the “CTI FORUM 2018 Editors’ Choice Award” which was held in parallel with the “2018 CTI Forum Industry Applications and Market Analysis Theme Salon” hosted by CTI Forum on December 20, 2018.
transcosmos inc. is delighted to announce that the company has developed next-gen contact center services powered by “Amazon Connect,” a cloud-based contact center service by Amazon Web Services Japan (AWS).
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., is delighted to announce that the company has formed a strategic partnership agreement with Shanghai Branch of China United Network Communications Group Co., Ltd. in September 2018.
At the 5th Republic of Korea Excellent Reading Culture Business Certification Awards, which was held on October 23, 2018, transcosmos Korea, Inc., a business process outsourcing provider in the Republic of Korea and a subsidiary of transcosmos inc., was officially certified as the first in the BPO industry.
transcosmos inc. has formed a capital alliance with Heroleads (Thailand) Co., Ltd., a digital performance marketing provider in Thailand, with the aim to enhance its digital marketing business for the ASEAN market.
Shanghai transcosmos Marketing Services Co., Ltd. , a wholly-owned subsidiary of transcosmos inc. was awarded the “CCM Award – The Best Outsourcing Provider in China” at the “CCMW 2018 Annual Conference & the 14th China’s Best Customer Center Award (CCM Award) ” held in Beijing, China, on October 16, 2018.
transcosmos inc. successfully enhanced its optimization features for ad delivery through the integration of “Adobe Advertising Cloud DSP (Advertising Cloud DSP)”, an end-to-end platform for managing digital advertising, with data stored in an analytics solution “Adobe Analytics” offered by Adobe Systems Co., Ltd.
transcosmos inc. is proud to announce that the company received the “Japan Advertising Cloud Agency of the Year” award in the Adobe-product sales partner-only award session at a pre-conference which was held prior to the “Adobe Symposium 2018” hosted by Adobe Systems Co., Ltd.
transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary was once again awarded FIVE STAR SERVICE PROVIDER for the second half of 2018 by TMALL, the largest online marketplace in China
Grand Design Co., Ltd., transcosmos inc., and transcosmos（Thailand) Co., Ltd. are delighted to announce that “Gotcha!mall”, a platform that connects consumers with stores and brands developed and operated by Grand Design, has launched its operations in Thailand as the first step towards expansion into the South Asian market.
transcosmos inc. will open a new “Annotation Center Vietnam” with 40 workstations as an additional center for developing teacher data for AI and machine learning inside transcosmos Vietnam Co., Ltd. on September 1, 2018.
transcosmos Korea, Inc., a subsidiary of transcosmos inc., is delighted to announce that each one of the company’s 25 all-star team members received the “COPC CSP Implementation Leader” certification after going through a “COPC(R) Best Practices for CX Operations” training class from April 23 to April 27, 2018.