Global
PoC achieved success in 2 areas including METI’s Future Classroom model school project
Help municipalities and educational bodies adopt the service to spread SNS learning & school life consulting
May 14, 2020
Tomonokai Co., Ltd.
transcosmos inc.
transcosmos online communications inc.
Tomonokai Co., Ltd. (Headquarters: Tokyo, Japan; President: Shigeki Tokuoka), transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) and transcosmos online communications inc. (Headquarters: Tokyo, Japan; President: Hiroshi Kaizuka) have formed a partnership in the learning consulting business powered by social networking service (SNS) and contact center technologies. Prior to the service release, the companies conducted proof-of-concept (PoC) projects in two different businesses and received high praise for the successful outcomes. Now, the three companies will assist municipalities and educational institutions in adopting the service with the aim of spreading SNS-based learning consulting services.
■Business Objective
Amid the shortage of educational professionals owing to a shift to individual learning (background reasons include the introduction of so-called Admissions Office (AO) entrance examination where a university’s admissions office decides who is admitted based on a screening process that reviews student application, interview and essay, and the popularity of inquiry-based learning), and the increase in educational inequalities caused by geographic areas and economic power, the educational environment stands at a crossroad. Recognizing this, the three companies have launched the learning consulting business powered by LINE to provide a new learning infrastructure that addresses such a change in the environment. By leveraging contact center technologies that transcosmos and transcosmos online communications own coupled with Japan’s largest database of elite university students owned by Tomonokai, the companies aim to build an educational environment that can address the diverse range of concerns each student faces in their learning process, one that continues to shift to a more personalized approach than ever.
Leveraging its knowledge of private tutoring and after-school learning support accumulated through running the businesses for junior and senior high school students across 33 schools in the Tokyo metropolitan area, as well as its elite university student database with as many as 310,000 student data, Tomonokai will design learning consulting programs with its Learning Mentor ®, manage students, and upgrade services by analyzing students’ historical data.
- Participants：
- About 15 high school freshmen at Sakaki senior high school, a public school in Nagano prefecture
- Period：
- From December 26, 2019 to January 22, 2020
- Scheme：
- Four Tomonokai online Learning Mentor???? (10 mentors took part per session in the overall project)
- Tool：
- LINE Official Account “Tomonokai Learning consulting@Nagano Prefecture Sakaki Senior High School,” KANAMETO, and students’ personal smartphones
- Service：
- One-on-one consulting during STEAM project learning, consultation related to coursework, and consultation related to paths after graduation
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Online learning support
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transcosmos China employees live streaming on TMALL “Canon Official Flagship Store (URL: https://canon.tmall.com/)” during Double 11 |
Rehearsal in transcosmos China e-commerce operations area before the live streaming |
LINE’s learning consulting service is used as a learning support service in a “Verification project for the Pre-University Education Program,” a project KEI Advanced, Inc. work on with their academic partner UNIVAS (Japan Association for University Athletics and Sport). UNIVAS and KEI Advanced, Inc. run an education program prior to starting university via e-learning to 3rd year students at senior high schools who have been admitted to universities on sports and other referrals. The program uses LINE as a communications channel with the students to encourage them to submit assignments and continue self-learning.
- Participants：
- 3rd graders in senior high schools that participate in the UNIVAS & KEI Advance Inc.’s verification program for the pre-university education program (7 universities, several hundred students)
- Period：
- January 6 to March 31, 2020 (plan)
- Scheme：
- About 20 Tomonokai online Learning Mentor???? (senior university students who engage in their respective university sports clubs work as role models)
- Tool：
- LINE Official Accountofficial account “UNIVAS pre-university education and learning support,” KANAMETO, and students’ personal smartphones
- Service：
- Encourage the use of KEI Advance e-learning, learning consulting on three major subjects, and career consulting
The program enjoys a high reputation among students who are still busy with their school club activities for providing an environment where they can ask for advice any time from any place such as on their way to school and during breaks.
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Learning consulting via KANAMETO/LINE official account |
Asking for advice on specific subject by posting photo (e.g. math) |
Related Services
- transcosmos online communications
- LINE business utilization (LINE integration) service
https://toyokeizai.net/articles/-/311581 (Study on active learning)
https://prtimes.jp/main/html/rd/p/000000004.000005633.html (Support measures for Covid-19 school closures)
*All above websites are in Japanese only
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost reduction through our 169 locations across 30 countries with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 48 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment.
(Japanese only): https://transcosmos-online.com/
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Media Contact Yoshida, Learning Design Business Department, Tomonokai Co., Ltd. Public Relations & Advertising Department, transcosmos inc. Public Relations Department, transcosmos online communications inc. |
