transcosmos and InterFactory signed OEM agreement June 28, 2019 transcosmos inc. InterFactory, inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) and InterFactory, inc. (Headquarters: Tokyo, Japan; President and CEO: Noboru Kaburaki) announced that the two companies have signed an OEM agreement and rel...

Joined “Jasmy Initiative” with the aim of utilizing customer data securely and effectively whilst providing customers more control over their own data June 27, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) joined “Jasmy Initiative,” an initiative advocated by Jasmy Incorporated (He...

Executes its proprietary loyal marketing services based on the new customer path - “5A’s” model July 1, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) is pleased to announce that the company will deliver its proprietary loyalty marketing services based on the “5A’s” research technol...

A one-click service cuts data processing time by 98% whilst ensuring human-level accuracy June 25, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) is proud to announce that the company has successfully developed “AI Defender,” a new add-on AI-based feature, to its speech recognition ...

Exclusively sells ad offerings featuring “the influencer of tomorrow,” a trend-savvy winner of the audition  June 17, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) and C Channel Corporation (Headquarters: Tokyo, Japan; President: Akira Morikawa; C Channel), the operator of a v...

A dedicated Yext team offers comprehensive services from development, to operations, to customer support. Assists businesses acquiring new customers whilst converting existing customers to loyal customers. June 11, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) began offering Yext, ...

Assists system design and implementation whilst providing consulting services Real-time webchat service helps customers solve their questions and concerns and buy wine online June 11, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) delivered a webchat system to ENOTECA Co., LTD. (Hea...

Offers BPO services through its 173 bases across 31 countries, aiming for Operational Excellence June 20, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) ranked No.14 in the world in the 2018 BPO player listing by revenue featured in “Market Share Analysis: Business Process Outsourci...

Today, 4,500 employees offer contact center, digital marketing and BPO services in 9 centers across Okinawa June 17, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) held a ceremony marking its 20th anniversary in Okinawa on Friday, June 14, 2019, at Kariyushi Urban Resort Naha (Locat...

Aims to enhance service capabilities by sharing best practices across all offices June 14, 2019 transcosmos inc.   transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) held a “BPO Best Operation Contest 2019” with the aim of sharing best practices across business offices and thereby enhance overall service capab...