Contact Center Services
Call Center is a vital communication hub that connects your business and your customers.
We support your improvement of customer experience and operational/cost efficiency by making full use of today’s IT to your call center.
Our Strengths:
Japanese know-hows & premium quality: With more than 50 years of experiences in outsourcing business in Japan, we utilize its know-hows and expertise to provide Japanese quality in every process of services from planning to operation & security
Localizing operations based on local needs, we understand local market’s practices and adapts these into daily work-flow.
Integrated and tailored solutions for each client:
√ We analyze each client’s every issue and challenge in order to come up with the best solutions.
√ We integrate its many services from contact center to digital marketing with the power of system development into a unique customized solution to each client.
√ We have a large management team and employee, rich in experience in the various fields to ensure that the needs of even the most demanding customers are met.
Our Goals:
√ Optimize cost for the clients
√ Expand Revenue for the clients
√ Provide the service quality that exceeds the expectation of the clients and the customers.
Call Center Services in Industry
- E-commerce
- Delivery
- Insurance
- Nutrition
- Electronic
- Finance
- FMCG
