11+
11 years of establishment and growth in Vietnam
TCV E-Running Cup season 3: "Running for Young Future"
TCVers' well-being is the cornerstone of our performance and sustainable growth. Carrying forward our active lifestyle, TCV E-Running Cup Season 3 returns with the mission "Running for Young Future" where every stride builds your resilience and empowers underprivileged children through education.
Join this meaningful journey today, TCVers!
transcosmos inc.
Founded in 1966 in Tokyo, Japan, transcosmos inc. is a leading Asian conglomerate in the field of Business Process Outsourcing (BPO), delivering comprehensive solutions to over 3,000 clients across 35 countries and regions worldwide.
View detailstranscosmos Vietnam
Established in 2014, transcosmos Vietnam (TCV) is one of the Group's strategic hubs in Southeast Asia, currently employing over 2,500 staff across its two offices in Ho Chi Minh City and Hanoi
transcosmos Vietnam
>2.500
Employees working in Hanoi and Ho Chi Minh City
100+
Partnering with over 100 leading domestic and international brands across diverse industries
5 Services
Digital Marketing, BPO, Contact Center, E-commerce and Engineering Transformation
Recognition
Recognized as a “Best Place to Work” in Vietnam and Asia, proudly positioned as a trusted and well-loved employer brand
transcosmos Vietnam Milestones
11 years of establishment and growth
2014
3.2014
transcosmos Vietnam was established in Hanoi
Scale: 300 employees
2015
10.2015
Market expansion with the first branch in Ho Chi Minh City
Scale: 500 employees
2019
2019
Opening of the Operations Center in Ho Chi Minh City - Pico Plaza
Scale: 1,600 employees
Recognized by clients as an Outstanding BPO Service Provider
2020
2020
Achieved ISO/IEC 27001:2013 certification - International standard for Information Security Management Systems.
2022
2022
January: Opening of an Operations Center in Ho Chi Minh City
Scale: 4 offices
June: Opening of the 5th Operations Center in Ho Chi Minh City
2025
2025
Granted ISO/IEC 27001:2022 certification Information Security Management System (ISMS)
Over 2,500 employees nationwide, with multiple recognitions across various fields.
Our customers’ success is our success!
transcosmos Vietnam is trusted by clients thanks to
Global expertise, local insight
Building on over 50 years of expertise from Japan, combined with a dynamic and capable Vietnamese team
Advanced technology
Leveraging AI, automation, and data-driven solutions to optimize performance and cost efficiency
End-to-end services
One-stop solutions ranging from customer support and business process operations to digital marketing and eCommerce
The TCV people
A young, professional, and dedicated workforce committed to delivering outstanding experiences across every service
Recognized
with prestigious Awards
Asia Pacific Enterprise Award 2025
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What We Offer?
01
Digital Marketing Service
Comprehensive marketing services including SEO, advertising, creative solutions, and web development
View details02
Business Process Outsourcing (BPO)
Optimized solutions to streamline and enhance business operations
View details03
Digital Transformation Services (DX)
Digital transformation consulting, automation solutions, and data-driven system development
View details04
Engineering Transformation Services
Engineering transformation solutions for manufacturing, automotive, electronics, and high-tech industries
View details05
Partnering with
over 100 domestic and international enterprises
Featured Activities transcosmos Vietnam
What Our Clients Say About Us
"The team demonstrated strong operational flexibility and a good understanding of fast-changing digital business environments. Their support helped improve workflow efficiency and customer response quality."
Customer representativeE-Commerce / Software / Communication / Game
"We appreciate the team’s professionalism, responsiveness, and ability to adapt to operational requirements in a highly regulated environment."
Customer representativeFinance / Banking / Fintech / Insurance
"The collaboration supported smoother customer engagement processes and helped maintain service consistency during peak campaign periods."
Customer representativeFMCG / F&B / Nutrition / Cosmetic
"The project team showed strong coordination and operational support capabilities, contributing to more efficient communication and service handling."
Customer representativeManufacturers / Automobile / Electronic / Home Appliance
"The team showed strong adaptability in handling high-volume customer interactions and operational requests across fast-paced service environments."
Customer representativeServices / Delivery Travel / Ride Handling